(Last updated 12/30/22)
Categories of Personal Information We Collect
“Personal information” is information that can be used to identify you as an individual or your household. We collect the following the categories of Personal Information:
Basic Identifying Information
Including your full name, alias, postal address, e-mail address, phone number, account name, signature, username or social media handle, or other similar identifiers.
Device Information and Other Unique Identifiers
Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network Activity
Information regarding your interactions with our websites, emails, or advertisements.
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Including credit or debit card number.
Including products or services you have purchased, returned, exchanged, or considered.
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
Audio and Visual Information
Recordings of your voice (such as when we record customer service calls for quality assurance).
Inferences drawn from or created based on any of the information identified above.
Our Purposes for Collection and Use
We collect and use personal information for the following purposes:
- to process your order and provide services or products you have ordered, such as (for example) by providing it to a carrier who will be delivering the products you have ordered or providing it to a bank or merchant processor;
- to communicate with you directly regarding your orders or to answer your questions
- to advertise our product or service offerings or those being offered by a subsidiary, affiliate, joint venture partner, or business entity that acquires us or we acquire
- to administer any rewards or similar programs
- to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our websites
- to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce the Terms of Service;
- as necessary to protect the rights, safety, or property of eCosmetics, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction; and
Sources of Information
We collect personal information about you from various sources, as described below:
Directly from you
We collect personal information you provide, such as when you make a purchase, register for an account or create a profile, or sign up to receive emails, text messages, and/or postal mailings.
Using cookies and other automatic data collection technologies
When you visit our website, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools.
Through other offline technologies
We record customer service calls for quality assurance and security.
From Social Media Platforms and Networks
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, You Tube, and Pinterest) in connection with our website, we collect information that you share with us, or that the social media platforms share with us.
From Other Sources
For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.
Our website is not intended for or directed to children under the age of 13. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with personal information, we will delete the information from our records.
If you have any questions about our privacy practices, please contact us by e-mail at email@example.com or by mail at:
Attn: General Counsel
2930 Gateway Drive
Pompano Beach, FL 33069
If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail or telephone.
Changes To This Policy
Information for California Residents – California Privacy Rights
California Shine the Light
Customers who are residents of California may request information concerning the categories of personal information (if any) we share with third parties or affiliates for their direct marketing purposes. If you would like more information, please submit a written request to us at this address:
Legal Department, Privacy
2930 Gateway Drive
Pompano Beach, FL 33069
Categories of Personal Information We Collect and Our Purposes for Collection and Use
You can find a list of the categories of personal information that we collect in the “Categories of Personal Information We Collect” section above.
We collect and use personal information for the business or commercial purposes described in the “Our Purposes for Collection and Use” section above.
Categories of Recipients
We disclose personal information for business or commercial purposes to the following categories of recipients listed below:
Service Providers, credit card transaction facilitators, shipping services, advertising networks, internet service providers, data analytics providers, operating systems and platforms and social media networks.
We may also need to share any personal information as required by law, e.g. in response to a subpoena.
We may share personal information with another company that buys some, or all, of the assets or stock of eCosmetics, Inc., and that company may use and disclose personal information for purposes similar to what is described in this policy. eCosmetics may also share personal information with prospective purchasers to evaluate the proposed transaction.
California Privacy Rights
California residents have the right to request access to (also referred to as the “right to know”) the categories and specific pieces of personal information we collect, use, and disclose; the right to request correction of or deletion of their personal information; and the right to opt out of any sales of personal information that may be occurring.
We will first attempt to verify all requests by contacting you for confirmation at the email address associated with your eCosmetics account. If appropriate, we will also use a third-party verification service.
Right to Know, Right to Request Correction or Deletion
You (or your Authorized Agent on your behalf) may submit a request for a copy of the information collected about you in the last 12-months, or request correction or deletion of information, by sending an e-mail to firstname.lastname@example.org or using the following online web form: CPRA Request Form.
Sale and Sharing of Personal Information and the Right to Opt-Out
Our transfer of information to third parties may be considered a “sale”/ “sharing” under California law. You (or your Authorized Agent on your behalf) can opt-out of being tracked by these third parties by sending an email to email@example.com or using the following online web form: CPRA Request Form.
Categories of personal information disclosed that may be considered “sale”/ “sharing” under California law: Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data, and Commercial Data.
Categories of third parties to whom personal information was disclosed that may be considered “sale”/ “sharing” under California law: shipping service providers, credit card transaction facilitators, advertisers and marketing partners, data analytics providers, and social media networks.
Right to Non-Discrimination
Notice of Financial Incentive
We offer our customers a loyalty program (the ePoints Rewards Program) that allows you to earn points as you make purchase from us which you can later apply towards payment of a future order. We may also provide other programs, such as sweepstakes, contest, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information, they might be interpreted as a “financial incentive” program under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants. You may withdraw from participating in a Program at any time by contacting customer service.